Maroc Expedition

Tourism agency, Rabat, Morocco

Adventure Tourism Small Groups

Maroc Expedition specializes in small group adventures and personalized travel experiences. With 500+ annual clients requiring unique itineraries, they needed a system to efficiently create and manage custom travel plans while maintaining their personal touch.

Challenges

Creating personalized itineraries for 500+ annual clients
Managing complex multi-destination trip logistics
Balancing group sizes for optimal experiences
Coordinating with local guides and activity providers
Maintaining quality control across diverse experiences

Features Implemented

Intelligent itinerary builder with destination database
Group composition optimization tools
Local guide and supplier network management
Quality control and review tracking system
Client communication and update platform
Financial planning and budget management tools

Outcomes

Reduced itinerary creation time from 8 hours to 2 hours
Increased repeat customer rate by 45%
Improved guide utilization and satisfaction
Enhanced operational efficiency across all departments
Better financial visibility and profit margin control

Company Details

Industry Adventure Tourism

Location Rabat, Morocco

Company Size Small-size

Implementation 5 months

Website www.marocexpedition.com

Implementation Timeline

Requirements Analysis

Adventure tourism workflow analysis

Itinerary Builder Setup

Custom booking and planning tools

Guide Integration

Local guide network and communication system

Case Studies

Take your agency further, faster

Discover how agencies are revolutionizing their operations.

Yanis Travel

Tourism agency, Casablanca, Morocco

300%

Booking efficiency increase

Facilitated journeys for travelers

45%

Operational cost reduction

Azawad

Riad & Desert camp, Merzouga, Morocco

99%

Inventory accuracy

Facilitated journeys for travelers

66%

Operational cost reduction